Elite Adjusting & Appraising Services, Inc. ILLINOIS OFFICE: 630.894.9100 Fax 630.893.9119     INDIANA OFFICE: 574.892.6949   Fax 574.892.9421

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Robert Rhodes Professional Experience Elite Adjusting & Appraising Services, Inc., 1998 through Present President/Heavy Equipment Claims Specialist providing adjusting and appraisal services for the commercial auto and personal lines claims industry Crawford & Company, 1988 through 1998 Vehicle Services Unit Manager, 1991 through 1998 supervised 1200 to 1500 automobile, heavy equipment and marine craft damage appraisals per month monitored and supervised staff performance and quality assurance provided planning and direction of field appraisal staff, up to 18 full time employees servicing northern Illinois and northern Indiana service territories, supervised and trained auto and heavy equipment appraisal staff Vehicle Services Supervisor, 1990 through 1991 Vehicle Services Field Appraiser, 1988 through 1990 Industry Related Training: 3 Week Heavy Equipment Appraisal Class, 1993 4 Week Automobile Appraisal Class, 1988 I-car Training (Unibody Repair, Plastics Repair, Refinishing and Steering & Suspension Welding classes sponsored by Lincoln Welding, Inc. CCC-ADP Software Training Classes Errors and Omissions Course 2 Week Branch Managers Course 1 Week Management Excellence Course Various vendor related training courses (Paintless Dent Removal, Remanufactured Wheel Seminars and Overspray Removal Seminars Collision Repair / Restoration Industry: 1977 through 1988 (Bodyman/Painter/Shop Foreman)